Holiday Cottages In Windermere

Reviews

What our customers say about their holidays

• Sarah - Verified booking

  Before reading this review, please note, we are not people who complain often and like to give fair and honesy reviews.

  We want to provide honest feedback to the owner, so that guests can continue staying in this beautiful location. The owner has a pure gem of a property to rent out and we would love for them to continue to benefit from this. Winster Fields is set in a beautiful and peaceful location. It is a spacious, and has all the amenities you will need for a comfortable stay. We stayed in this accommodation 4 years ago and were really looking forward to returning for our holiday this year. Unfortunately, when we entered the property, it smelt 'fusty', like it had been shut up for weeks. There were wasps and flies all over the surfaces and the kitchen was filthy! The cutlery and crockery were dirty in the cupboards, the bin smelt, there were food stains up the walls, the cooker hood and tiles were covered in grease, as well as the lights in the kitchen. It was clear that the property had not been cleaned properly before our arrival. If cleaners had been in, then they really didn't clean it properly. There were public hairs in the bathroom sinks, and urine splattered on the toilet brushes. We were less that impressed in arrival. Such a shame as we couldn't fault the property four years ago. We contacted Sykes straight away, who were very apologetic and contacted the owner in a timely fashion. We were informed that the cleaners would be in the day after our arrival, but nobody appeared. I then contacted sykes again and they arranged cleaners for the following day. They did come this time, but again, it was clear they only did the bare minimum and only dealt with the issues I had provided pictorial evidence for. In my opinion, the owner needs to liaise with the cleaning company regularly and discuss non negotiatiables for weekly, fortnightly and monthly cleans to ensure everything is cleaned regularly. In addition to this, there are maintenance jobs that need to be reported to the owner, who lives away. Light bulbs were out, damp patches on the ceiling and a broken chair. These all should be addressed quickly to ensure a comfortable stay. There needs to be some investment into thsi property now, as it is looking worn. Decorating needs to be done, new frying pans and utensils in th kitchens and new sofas and cushions as they are worn and smell. I am disappointed to be writing such a negative review as we love the location and had such a lovely stay 4 years ago. We enjoyed our holiday in the lakes, however didn't feel as comfortable as we should have done in our accommodation, due to the cleanliness.

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• Haroon - Verified booking

  Our stay at Lingmelll house was very relaxing as the house was very spacious and had all the facilities we required.

  The dining and lounge are big enough that a group of 5-6 people can sit comfortably without feeling cramped. The large fridge/freezer is great for a large shop. It did not affect our stay, but for clarity, the listing should state that there is an apartment in the basement (separate entrance) and also the back garden is not accessible. The location of the house is ideal to conveniently and easily access all the activities we had planned for our stay. Bowness & Windermere Centre are within 15-20 mins walk. We had a great time on Windermere lake cruise exploring both Ambleside and Lakeside. The steam train from Lakeside to Haverthwaite was enjoyable. A couple of local walks to Orrest Head and School Knott allowed us a  broad & beautiful view of Lake Windermere and of the surrounding fells. We had a great couple of days kayaking on lake Windermere and cycling to Wray Castle having hired both from the Windermere Canoe Kayak centre in Bowness. The efficient and fairly priced ferry service from Bowness to the other side of the shore allows easy access to further sites & attractions . We all had an amazing week and can’t wait to be back to the amazing Lake District.

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• Louise - Verified booking

  One of the most comfortable, pleasant houses we have stayed at in the area.

  Spacious yet warm with a lovely calming atmosphere and many personal touches which made it all the more interesting in comparison to many otherwise bland holiday cottages. Feels very much like an existing family home. Views from upstairs are lovely. I came here to rest and write, but those seeking easy access to transport and local shops (not to mention being just around the corner from the lake, will love it as a base. Being slightly set back from the road with trees and only private parking to the rear lends this property a quieter feel compared to many others in the area. The interior is much nicer than the online photos' with good wifi, a cozy fire and smart tv. Only issue I would mention is that the freezer is in the cellar, which might not be a great idea for those wishing to nip down for ice cubes whilst drinking alcohol. The stone steps are steep! The downstairs fridge could do with an ice compartment for this reason. Washing machine, cooker etc all excellent. The property has it's own dedicated parking space at the rear, which is easy to locate as the door number is painted on it clearly. We were very sad to say goodbye!

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• Vera - Verified booking

  Negative stuff: Some issues with the ground floor shower - lack of pressure/cold water - which we think might have been to both showers being in use at the same time.

  Fridge could have been bigger. Noisy cooker fan and first floor bathroom extraction fan. Place didn’t have any signs of damp but there was a slight humidity/dampness that made it impossible to dry any washing and we couldn’t get the drier to work (might have been user error didn’t check instructions and managed to dry most stuff outside). Outdoor furniture was old greyed teak passed its best but useable. 6 chairs - one broken chair (unuseable) and one broken, but repaired. We did sit out a lot as there was a great view. BBQ looked new, but wasn’t clean so didn’t use it. Positive stuff: Lovely quiet location and possible to walk along footpath (1 mile) to Mason’s Arms pub for a pint. Everything work (except for intermittent water issues in shower). Lots of kitchen equipment, pans, crockery etc. Place was clean and all beds made with fresh linen and towels available. Good location for south Lakes - off the beaten track but all the better for it if you want to avoid the crowds at Bowness etc. and have walks that aren’t full of other people.

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• Rodney - Verified booking

  Great location, very picturesque and quiet.

  Good size comfortable house. It needs a proper deep clean, unwashed cutlery, sticky hob, TV remote control was filthy. We left the house much cleaner than we found it. Happy with the price but we wouldn't return unless we could be assured the house had been thoroughly cleaned. Generic descriptions of property were misleading. We thought that it had a wood burner and an external EV charging point. We couldn't find either, although the adjacent cottage had a wood burner. The new front door lock was problematic and requires resetting. It took several attempts by others in our group to open the lock from the inside of the house which could be a safety hazard in the event of an emergency. The hot water system cut out on 2 separate occasions and required rebooting and we were relieved that your responsive and helpful customer support lady was available to take my call and instruct us on how to do this. Apparently you know of this issue and it's surprising it hasn't been rectified. I trust you find these comments helpful.

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